HK  INSURANCE

Privacy Policy

Last updated: June 4, 2026

Privacy Policy

This Privacy Policy explains how Humam Khan, operating as HK Insurance ("I," "me," or "my"), a licensed independent insurance agency (NPN 21747250), collects, uses, and protects your information when you visit hkshield.com or communicate with me. Your privacy matters, and I am committed to handling your information responsibly.

Information I Collect

I may collect the following information when you contact me, request a quote, or book a consultation:

  • Contact details: name, phone number, email address, and mailing or service ZIP code.
  • Insurance details: information you choose to share so I can provide accurate guidance, such as age, coverage interests, and current coverage.
  • Communication records: notes, messages, and call records related to our conversations.
  • Website data: basic technical information such as browser type and pages visited, used only to keep the site working and improve it.

How I Use Your Information

I use your information solely to serve you, including to:

  • Respond to your questions and requests.
  • Provide insurance quotes, guidance, and plan recommendations.
  • Schedule and confirm appointments.
  • Send service updates, reminders, and follow-ups you've agreed to receive.
  • Meet legal, regulatory, and carrier compliance obligations.

I do not sell your personal information. I do not share it for third-party marketing.

Chat Widget: When you interact with the SAGE chat assistant on hkshield.com, any information you provide — including your name and phone number — is collected and stored securely in our customer management system and used to respond to your inquiry and follow up as requested.

SMS / Text Messaging Terms

By providing your phone number and opting in, you consent to receive calls and text messages from Humam Khan | HK Insurance about insurance products, quotes, appointments, and related service updates.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Your mobile opt-in information and consent are never shared with third parties or affiliates for their own marketing purposes.

This consent is provided in compliance with the Telephone Consumer Protection Act (TCPA) and applicable state regulations.

How Information Is Shared

I share your information only as needed to provide service, including with:

  • Insurance carriers and underwriters when you apply for or request coverage.
  • Service tools (such as my CRM and scheduling software) that help me operate, under confidentiality obligations.
  • Legal authorities when required by law or to comply with regulations.

Cookies & Tracking

This site may use standard browser cookies and basic analytics tools (such as page-view tracking) solely to understand how visitors use the site and to keep it functioning properly. No advertising cookies or cross-site tracking are used. You can disable cookies in your browser settings at any time; this will not affect your ability to use the site or contact me.

Data Security

I take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Information is stored in industry-standard CRM and communication tools operated under confidentiality obligations. No method of transmission over the internet is 100% secure; while I work to protect your data, I cannot guarantee absolute security. If you have concerns about your information, please contact me directly.

Your Privacy Rights

You may request to access, correct, or delete the personal information I hold about you, and you may opt out of communications at any time. To make a request, contact me using the details below. Depending on your state, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA); I honor these requests regardless of where you live.

Contact

Questions about your privacy or a data request? Reach out anytime:

Humam Khan | HK Insurance
Cleveland, Ohio
Phone: (614) 295-9485
Email: [email protected]
Licensed Insurance Agent · NPN 21747250

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