This Privacy Policy explains how Humam Khan ("I," "me," or "my"), a licensed independent insurance agent (NPN 21747250), collects, uses, and protects your information when you visit hkshield.com or communicate with me. Your privacy matters, and I am committed to handling your information responsibly.
I may collect the following information when you contact me, request a quote, or book a consultation:
I use your information solely to serve you, including to:
I do not sell your personal information. I do not share it for third-party marketing.
Chat Widget: When you interact with the SAGE chat assistant on hkshield.com, any information you provide — including your name and phone number — is collected and stored in my customer management system and used to respond to your inquiry and follow up as requested. The chat assistant is an automated tool provided through that system, and your messages may be processed by the system’s technology providers to generate replies.
By providing your phone number and opting in, you consent to receive calls and text messages from Humam Khan, Licensed Insurance Agent about insurance products, quotes, appointments, and related service updates.
Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Your mobile opt-in information and consent are never shared with third parties or affiliates for their own marketing purposes.
Calls and texts are handled under the Telephone Consumer Protection Act (TCPA) and applicable state rules.
I share your information only as needed to provide service, including with:
This site may use standard browser cookies and basic analytics tools (such as page-view tracking) solely to understand how visitors use the site and to keep it functioning properly. No advertising cookies or cross-site tracking are used. You can disable cookies in your browser settings at any time; this will not affect your ability to use the site or contact me. This site also loads fonts from Google Fonts, which receives your browser’s IP address in order to deliver them.
I take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Information is stored in the CRM and communication tools I use to run my business. No method of transmission over the internet is 100% secure; while I work to protect your data, I cannot guarantee absolute security. Please do not send health information, your Medicare number, or payment details by email or text; when an application needs them, I will collect them through the carrier’s or enrollment platform’s secure process. If you have concerns about your information, please contact me directly.
You may request to access, correct, or delete the personal information I hold about you, and you may opt out of communications at any time. To make a request, contact me using the details below. Some records, such as applications, enrollment records, and recorded sales calls, must be kept for periods set by law, regulation, or my carrier agreements; I will delete what I am permitted to delete and tell you what I must keep. Depending on your state, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA); I honor these requests regardless of where you live, subject to those record-keeping requirements.
Questions about your privacy or a data request? Reach out anytime:
Humam Khan, Licensed Insurance Agent
Cleveland, Ohio
Phone: (614) 295-9485
Email: [email protected]
Licensed Insurance Agent · NPN 21747250